1. Types of Data We Collect
We collect personal information when you engage with our services, including:
- Personal identifiers (name, email, phone, address)
- Payment data (credit card number, billing address)
- Browsing information (IP address, browser type, device information)
- Interaction data (pages visited, time spent on site, links clicked)
We also use cookies and similar tracking technologies to help enhance your experience and gather analytics data.
2. How We Use Your Information
Your personal data is used to:
- Process orders and manage your account
- Provide customer support and respond to your queries
- Personalize your user experience and send relevant offers
- Improve the performance of our website and services
- Detect and prevent fraudulent activities on our platform
We use this information responsibly and only for purposes disclosed to you.
3. Sharing Your Data
We will not sell your data. However, we may share it with third-party vendors for the following reasons:
- To facilitate payment processing, order fulfillment, and delivery
- To provide analytics, marketing, and communication services
- To comply with legal obligations or respond to legal requests
We ensure that all third parties follow strict data protection standards and only process your data as needed.
4. Data Retention
We retain your personal data only for as long as it is necessary to fulfill the purposes for which it was collected:
- Transactional data is kept for accounting and auditing purposes
- Marketing data is retained until you unsubscribe or withdraw consent
- Inactive accounts may have their data deleted after a set period of non-use
You can request the deletion of your personal data at any time, subject to legal requirements.
5. Your Rights
Under applicable laws, you have several rights regarding your personal data, including:
- The right to access and request a copy of your data
- The right to request corrections or updates to your data
- The right to delete your data or restrict its processing
- The right to withdraw consent for marketing communications
To exercise any of these rights, please contact us at [email protected].
6. Data Security
We take various measures to protect your personal information, including:
- Encrypted data transmission and secure servers
- Restricted access to your data to only authorized personnel
- Regular security assessments and audits
Although we implement strict security measures, we recommend users take additional precautions, such as using strong passwords.
